Tio by booktivio

The AI assistant for your padel and tennis venue

Tio answers your players' questions around the clock on your website, WhatsApp and Telegram. It knows your venue, follows your rules and hands over to your team when it gets personal. Works with any booking system.

  • Answers prices, opening hours, courses and directions in seconds
  • Learns your venue from your website, you decide what it may say
  • Hands over to your team in one shared inbox
  • Works with any booking system, books directly with booktivio
Request access Plans & pricing
What Tio does

Your front desk, around the clock

Most questions players ask are the same ones: prices, opening hours, lessons, parking. Tio answers them right away and leaves the rest to your team.

Answers on every channel

On your website, WhatsApp and Telegram. Players write where they already are, nights and weekends included.

Knows your venue

Tio reads your website and suggests facts. You confirm what it may say, and it answers from that.

Hands over to your team

When its knowledge does not cover a question, Tio passes the conversation to your team.

One inbox

Every chat from the widget, WhatsApp and Telegram lands in one place. Your team replies right there.

Your rules

Tell Tio what to point out and what it must never do, for example: always mention the trial lesson to beginners.

Open questions

Questions Tio could not answer are collected. Add the answer once, and Tio knows it from then on.

Booking system

Works with the booking system you already have

Tio does not replace your booking system. It sends players to your booking page, or with booktivio it books right in the chat.

With any booking system

Tio on its own

  • Answers questions about your venue, prices and offers
  • Sends players to your booking page
  • Website widget, WhatsApp and Telegram
  • Handoff and inbox for your team
With booktivio

Tio with live data

  • Everything Tio does on its own
  • Sees open courts and current prices live
  • Knows your events
  • Books right in the chat
Discover booktivio
Setup

Live in three steps

Create your club

Name, website, opening hours and contact. Tio reads your website and suggests what it has learned.

Check and add

Confirm the facts, add prices and rules and try Tio in the test chat.

Go live

Add the widget to your website and connect WhatsApp and Telegram. New chats land in your inbox.

Plans

Start free. Grow when it pays off.

1 credit = 1 reply or action from Tio, on every channel.

Free
To try Tio on your website
€0
per month
100 credits per month
Top-up at 8 ct per credit
  • Website widget
  • Inbox
  • Handoff to your team
  • WhatsApp
  • Telegram
  • Reminders
  • Announcements
  • Waitlist
  • Live courts and prices
  • Booking in chat
  • Tio on the phone
  • Own name
  • Own personality
  • “Powered by Tio” in the widget
Recommended
Tio Club
For clubs that use Tio on every channel
€49
per month
or €39 a month, billed yearly (€468)
1,500 credits per month
Top-up at 4 ct per credit
  • Website widget
  • Inbox
  • Handoff to your team
  • WhatsApp
  • Telegram
  • Reminders Soon
  • Announcements Soon
  • Waitlist Soon
  • Live courts and prices with booktivio
  • Booking in chat with booktivio
  • Tio on the phone
  • Own name
  • Own personality
  • “Powered by Tio” in the widget
Tio Max
Tailored to your club, on invitation
On invitation
no fixed price
Unlimited credits
No top-up needed
  • Website widget
  • Inbox
  • Handoff to your team
  • WhatsApp
  • Telegram
  • Reminders
  • Announcements
  • Waitlist
  • Live courts and prices
  • Booking in chat
  • Tio on the phone
  • Own name
  • Own personality
  • Without “Powered by Tio”

1 credit = 1 reply or action from Tio, on every channel. Top-ups only run once you set a monthly limit. Until then Tio pauses when the credits are used up, and your team answers in the inbox.

All prices plus VAT; transaction fees charged by payment providers may apply.

FAQ

Questions about Tio

Do we need booktivio to use Tio?

No. Tio works with any booking system and sends players to your booking page. With booktivio, Tio also sees open courts and prices and books right in the chat.

What is a credit?

One credit is one reply or action from Tio, the same on every channel. Free includes 100 credits a month, Tio Club 1,500.

What happens when the credits run out?

Tio pauses until the next month and your team answers in the inbox. If you set a monthly limit, Tio keeps going, and each extra credit costs 8 ct on Free and 4 ct on Tio Club.

What does Tio do when it does not know an answer?

It hands the conversation to your team. Tio answers from the knowledge you approve, and questions it could not answer are collected so you can add the answer once.

Which channels does Tio work on?

The website widget is part of every plan. WhatsApp and Telegram come with Tio Club and Tio Max. Tio on the phone is part of Tio Max.

Can we cancel at any time?

Yes. Tio Club costs €49 a month or €468 a year. A switch back to Free takes effect at the end of the billing period.

What is Tio Max?

Tio Max is tailored to your venue and available on invitation only: with its own name and personality, on the phone, without “Powered by Tio” and with unlimited credits.

Which AI does Tio use?

Tio's answers come from language models by Mistral AI, a provider from Europe.

Let Tio answer for your venue

Tell us about your venue, and we will set Tio up with you.

Request access